Hotels ECommerce Solutions
Are you a hotelier ?
Welcome to the Digital Travel World
Our Goal is Crafting a market-leading B2B brand and web strategy for the digital age travel space
Web development and optimization
What We Do
- Responsive web design
- SEO Optimization
- Data Analytics
- Keyword Research
- Competitor Anaylsis
- Channels management
- Channels optimization
- Revenue collection
KEY FACTORS THAT INFLUENCE A CUSTOMER’S JOURNEY ONLINE
- Pricing – The rate with most favorable value WINS!
- Property Content- Property’s score rating, amenities, location, photos and booking policies & safety
- Review Score- All travelers will first scan through websites to read reviews from other guests before booking a hotel or a holiday
TOOLS
CHANNEL MANAGER
Advanced rates and availability management, including dynamic and channel optimization across all channels simultaneously, encouraging fluidity, efficiency and revenue growth Channels: All OTAs, Wholesalers, and Travel Agents Companies
BOOKING ENGINE
A user friendly booking system with provision for innovative upselling options for extra packages that further contribute to increasing conversion rates
PAYMENT GATEWAY
Provides a SAFE system for payments, from all the online channels, and from guests across the globe with a variety of currencies available.
GUEST SATISFACTION SURVEYS
Hotels can gather customized valuable feedback direct from guests in-house and post stay
AUTO CASE MANAGEMENT
Hotels will automate follow-up on guest feedback, assign duties and track to completion. Prevent negative reviews and earn rave reviews by ensuring the timely resolution of guest issues
INTELLIGENCE TOOLS
RATE SHOPPER
Provides market intelligence and helps hoteliers better understand their competition and gain a competitive edge on pricing strategies. Competition rates and strategies are availed in real time
OTA RATE COMPARISON TOOL
Websites are allowed to be slightly cheaper than all other channels, to boost direct bookings through the Booking Engine, a rate comparison tool is integrated on the BE, which clearly displays the rates being sold on other channels, displaying the parity of rates and showing potential guests the benefit of booking directly
ONLINE REPUTATION MANAGEMENT
Hotels can quickly analyze and respond to feedback aggregated from hundreds of online sources, impact on overall score ratings and also evaluate how they stack up against competitors
GUEST EXPERIENCE AUTOMATION
Using this tool Hotels can deliver unique experiences at all stages of the guest journey, through a messaging system. This will be designed to promote and improve engagement and communications between hotel and guests, not just during their stay but before and after too; giving guests the power to make bookings and requests for all of the services , directly from their phones, including making restaurant reservations, booking spa packages, upgrading their room and even making requests to housekeeping

